ROUTE. SWITCH. TSHOOT.
You may recall that again in 2010, the very talked-about CCNP Routing & Switching certification included these three exams. Quick ahead to immediately, and I nonetheless bear in mind TSHOOT fondly. The examination was a totally new expertise: After answering a couple of multiple-choice questions, you had been offered with a sequence of hassle tickets and needed to decide what was damaged in a fancy community, the place the problem was situated, which know-how wanted to be mounted, and which instructions to deploy to resolve the problem. This was correct troubleshooting, and the examination really examined your data of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that will help you put together.
I bear in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be educating ROUTE, SWITCH, and TSHOOT programs for studying companions but in addition at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these complicated community points as they consolidated their routing and switching expertise.
In 2020, Cisco Studying & Certifications retired the previous CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination subjects embody a number of “troubleshooting” duties, making it a strong contender for changing TSHOOT, however ENARSI additionally serves because the alternative for ROUTE because it covers superior routing subjects.
Though I like ENCOR and ENARSI, I (and plenty of others) miss the TSHOOT examination and course.
Once I joined Cisco in 2021, I proposed a Cisco Stay session primarily based on my TSHOOT educating expertise. I designed a fancy IPv4 and IPv6 community and created 27 hassle tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so in style that over the previous three years I’ve offered it 9 occasions at Cisco Stay occasions, with a tenth and eleventh developing at Cisco Stay Amsterdam in February 2025.
You could be questioning “Patrick, why are you telling me all this?”
Effectively, I’ve acquired some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it accessible on Cisco U. for All Entry subscribers!
The brand new studying path is known as Troubleshooting Cisco Enterprise Networking Options (ENTSH) and contains two tracks. The primary observe covers troubleshooting methodologies and procedures in addition to finest practices for community upkeep. The second observe is damaged down into 5 case research that require you to resolve hassle tickets logged by your colleagues at fictitious firms.
The case research seem like this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 staff inform you that every part labored tremendous on Friday, however now they’re dealing with points. Because the senior engineers are all out, it appears that you’re the one one on website who can repair the next points:
- Kimberly, the consumer on PC1, can’t entry knowledge on the server at 172.16.200.10.
- Andrew, the consumer on PC2, can’t entry the Web. Andrew is making an attempt to entry the general public server at 209.165.200.2.
- Carol, the consumer on PC3, can’t use SSH to hook up with the server at 172.16.200.10.
- Jack, the consumer on PC4, says he needs to entry the Web by means of IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case examine revolves round a distinct community infrastructure and can take a look at your data of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.
The labs for ENTSH are completely virtualized and spin up inside three minutes, permitting you to rapidly get began together with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs make it easier to perceive learn how to finest resolve the problems customers report.
If you happen to’re fascinated with seeing a demo of ENTSH, take a look at the Snack Minute we are going to launch February 18, 2025, during which I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path seems like.
If you happen to’re planning on attending Cisco Stay in Amsterdam or San Diego, you may register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of hassle tickets you may repair in 4 hours!
Take a look at the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and study to troubleshoot like a professional!
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